Privacy Policy

1. Introduction

Tempo Talent Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform at tempotalent.co.nz ("the Platform").

We comply with the New Zealand Privacy Act 2020 and its information privacy principles. By using our Platform, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

We collect information you provide directly, including:

• Account information: Email address, password, and account type (candidate or employer)
• Profile information (Candidates): Name, phone number, location, work experience, skills, qualifications, availability, and profile photo
• Profile information (Employers): Company name, contact details, and business information
• Payment information: Billing details processed securely through our payment provider (Stripe)
• Communications: Messages sent through the Platform and correspondence with our support team

Information Collected Automatically

When you use the Platform, we automatically collect certain information:

• Device and browser information
• IP address and approximate location
• Pages visited and actions taken on the Platform
• Date and time of visits

3. How We Use Your Information

We use your personal information to:

• Provide and maintain the Platform
• Facilitate introductions between candidates and employers
• Process payments and send transaction notifications
• Communicate with you about your account and our services
• Verify candidate identities and employment eligibility
• Improve and personalise your experience
• Comply with legal obligations
• Protect against fraud and maintain Platform security

4. Information Sharing

With Other Users

Candidate profiles: Your profile information (excluding contact details) is visible to employers searching for talent. Contact details are only shared when an employer pays for an introduction.

Employer information: When you request an introduction, candidates receive your company name and the role details.

With Service Providers

We share information with trusted third parties who assist us in operating the Platform:

• Supabase: Database hosting and authentication
• Vercel: Website hosting and analytics
• Stripe: Payment processing
• Twilio: SMS notifications

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Tempo Talent, our users, or the public.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

When you request account deletion, we will delete or anonymise your personal information within a reasonable timeframe, unless retention is required by law.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner

To exercise these rights, contact us using the details below. We will respond to your request within 20 working days.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on the Platform. These include:

• Essential cookies: Required for the Platform to function (authentication, security)
• Analytics cookies: Help us understand how users interact with the Platform

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand where our service providers are located. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: hello@tempotalent.co.nz
Tempo Talent Limited
Christchurch, New Zealand

You may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.